Shipping policy
Shipping Policy
Where we ship from
All orders ship from our warehouse in Massachusetts, USA.
Processing time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays).
Delivery time and cost
- Free standard shipping on U.S. orders of $39 or more (USPS Ground Advantage, typically 3–5 business days after dispatch).
- Orders under $39 ship for a flat $4.95.
- We currently ship within the United States only.
Tracking
You'll receive a tracking number by email once your order ships. You can also check status on our Track Your Order page.
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer.
Lost or delayed packages
If your tracking shows no movement for 7 days, or your package hasn't arrived within 10 business days, email us at jewelrypride3000@gmail.com and we'll help.